Shipping policy

Thank you for shopping with Patch Pals! We're committed to getting your order to you as quickly as possible.

Free Shipping Enjoy free standard shipping on all US orders of $35 or more!

Processing Time Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Domestic Shipping (United States) We offer standard and expedited shipping options at checkout. Shipping rates and estimated delivery times are calculated based on your location and selected shipping method.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package's journey.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at info@patchpalsclub.com so we can make it right.

Questions? Reach out to us through our Contact page — we're happy to help!